•  Is my pet always supervised while at Pierre's Dog House? 

Yes, we have plenty of staff supervising the play all day long, and we have staff on-site 24 hours a day.

 

  • What kind of training does your staff have?

Pierre's Dog House is owned and operated by Jobbi Guajardo; an experienced dog owner of 2 French Bulldogs.  Jobbi is certified in Pet CPR and First Aid.  We require all of our staff to become certified in Pet CPR and First Aid within the first 30 days of employment, if they are not already certified.

 

  • I f you don’t have kennels or crates, where do the dogs sleep? 

The dogs sleep on beds, rugs, the floor or wherever they prefer.  We have plenty of bedding available, though most of the dogs prefer to pile up together on a couple of the big dog beds we have.

 

  • What if I want my dog to be crated at night?

You can bring your dog's crate if that’s your preference, but people rarely choose that as an option.

 

  • My dog has never done cage free boarding before, how do I know he/she will be comfortable?

We carefully evaluate every dog that stays with us, not only to find out if our setup is appropriate and safe for them, but to make sure that they are comfortable in our environment.

 

  • How do I go about having my dog evaluated?

Simple: Call us. We schedule all evaluations in advance, to ensure that we have sufficient time to introduce each dog into our group; we don’t like to rush the process. Evaluations/First Days are held M-F at 7am and must be scheduled in advance.

 

  • What about dogs that are on special diets, or require medication?

No problem. We have many years of experience working with dogs requiring medication, and that have special dietary needs.

 

  • Is there an additional charge for medicating a dog?

No.

 

  • If there are no kennels, how do you feed the dogs?

Don’t worry, we have a designated feeding area where we feed the dogs one at a time.

 

  • What should I bring when I board my dog at Pierre's Dog House?

We only require you to bring your dog’s food and any medication he/she is currently taking.  There’s no need to bring bedding, as we have plenty of it, and there’s always the possibility that personal bedding could be damaged. We don’t allow outside toys, bones, treats, etc. in the group, but if you’d like to bring something for your dog to chew on, we can always separate him/her for a short period of time with personal treats or toys. We have plenty of food bowls as well, so no need to bring your own.

 

  • What is the difference between “dog daycare” and “dog boarding?”

Dog daycare generally means that you’re leaving your dog  for a period of time during the day; while your at work, taking a day trip, shopping, etc. You would then pick your dog up by the end of that same day. Dog Boarding simply means that you’re leaving your dog for one or more nights; while on vacation, business trips, etc.

 

  • I work from home, why would I bring my dog to daycare?

People often utilize dog daycare for the benefits of socialization with other dogs and people.  Ideally, dog daycare is a safer environment for this type of socialization than dog parks, because all of the dogs have been evaluated, and are supervised by experienced staff members. Some people just want their dogs worn out from play so they’re a little easier to manage. Socialization and exercise are crucial for a healthy, well-adjusted dog.

 

  • What do the dogs do while they’re at daycare?

At Pierre's Dog House, we like to let the pups spend most of the day interacting with each other, while we supervise the play. They wrestle, run, rest… then wrestle again. We have a large facility, with an even larger outdoor area, so there’s plenty of space for play.

 

  • What if my dog doesn’t like to play with other dogs?

Not every dog loves to wrestle; some prefer to spend their time lounging and hanging out with people.  We have staff with them all day long, and you’ll often find one of our staff members sitting on a bed, surrounded by napping dogs.

 

  • What if my dog REALLY doesn’t like other dogs? is there a separate area for dogs that don’t get along with others?

While we do have areas that we can use to separate dogs if absolutely necessary, ours is not a suitable situation for dogs that require their own space. Fortunately, there are plenty of great options in and around Dallas for dogs that cannot be socialized, or that require more restricted/selective socialization.  Feel free to call us, and we’ll give you some recommendations. If you’re unsure whether or not your dog is able to socialize with others, we can always do an evaluation.

 

  • Are there any breed restrictions at Pierre's Dog House?

No; we carefully evaluate each individual dog, and we’re confident in our experience, and our ability to recognize potentially problematic behaviors in a dog, no matter the breed.

 

  • How do you keep your facility clean?

One of the benefits of our unique setup, is that our staff doesn’t have to spend hours cleaning out kennels and dog runs. Basically; we immediately clean up any messes that are made, while we’re supervising the groups of dogs. The fact that the “messes” aren’t sitting for hours before being removed, helps to keep our space more sanitary and odor free. We also do frequent, thorough cleanings of the facility, using safe, environmentally friendly cleaning products. All of the dog waste is stored in compostable bags, until it’s picked up.

 

  • Do you offer a discount for extended stays?

Yes, we offer discounts for stays 14 nights or longer. Please see our boarding page for information on prices and discounts.

 

  • Do you offer any discounts on dog daycare?

We have a selection of daycare packages to choose from as well as a membership.  Please see our doggy daycare page for information on prices and discounts.

 

FREQUENTLY ASKED QUESTIONS

ADDRESS:

4706 W Lovers Ln

Dallas, TX  75209
info@pierresdoghouse.com


T / 972-913-4221
 

 

FIND​ US:
HOURS OF OPERATION:

Monday-Friday: 7am-7pm

​Saturday: 10am-3pm

Sunday: Closed